3 Things I Know About You If You Want to Teach Etiquette
We all have had those encounters—meeting someone for the first time in an airport, a newcomer at book club, or maybe in passing at a boutique. And you feel like you’ve known them for years. For some reason, you feel a connection—something in common. That is how I feel about the community here—as if we […]
Business Etiquette: New Guidelines for Texting at Work
New Guidelines for Texting at Work A recent Wall Street Journal article prompted this post on texting in the workplace. You may be the one questioning whether to text a client. You may also be the one who mistakenly sent an “I love you” text to your co-worker….a text that was intended for your partner! […]
Open Office Etiquette
Open Office Etiquette Business Etiquette: Culture is a company’s personality. This includes the way employees interact with each other, their attitudes and of course the way they communicate…whether by email, text or in-person. Over the next decade, we will continue to see change due to demographics, talent pool and of course, our ever evolving technology. […]
Business Etiquette: Benefits of an Entrepreneurial Spirit at the Office
Business Etiquette: Benefits of an Entrepreneurial Spirit at the Office Business Etiquette Benefits of an Entrepreneurial Spirit at the Office: Have you given thought to the benefits of your team tapping into their entrepreneurial spirit at the office? Promoting an entrepreneurial spirit is a two-way street. You and your company benefit because you have a […]
Email Etiquette
Email Etiquette Email etiquette: Who isn’t overwhelmed with an amazing amount of email these days? What if I told you that you can save time while writing an email that is perfectly phrased and well-received every time? This article shows you how to send better emails. You will learn how to write an email […]
How to Write a Thank You Note for Graduation Gifts
Ahh….you have graduated. Now what do you do about all the gifts received during the festivities? Don’t fret and procrastinate. The American Academy of Etiquette is here to make life easy for you. Ten Tips for Writing a Thank You Note for Graduation Gifts Who doesn’t enjoy receiving a handwritten note in the mail? Handwriting […]
Generation Z: What You Need to Know About the Workers of Tomorrow
Generation Z: What You Need to Know About the Workers of Tomorrow Generation Z are those born after 1995. This is the generation that is unaware of what the world is like without a device in their hand and the internet. Many learn how to “click ” or “slide” before they learn how to read!
Conversation Skills
Conversation skills are top of mind these days. As a business etiquette trainer, I am often asked how to improve soft skills amongst teams in the workplace. Let’s face it, employers want people that can talk and build relationships, both internally and externally.
Regifting: Is it OK?
Click on the link above to see my interview with Fox 29. Should you regift? If you are going to regift, make sure you know the do’s and don’ts. Pay attention to the details. Check for tags and gift receipts tucked away inside the tissue paper. Keep track of who gifted the item to you! […]
How to Be a Better Listener
Did you know that people in general do not know how to be a good listener? We have ears that hear well but we do not use them to really listen and comprehend what others are telling us. Studies have shown that we retain only half of what is told to us, and yes, that […]